Our goal is to maximize customer satisfaction throughout the entire lifetime of our machines. We can only reach this goal if machines are optimally maintained and equipped with FRIMO original spare parts at our customers’ locations.
That’s why we will be offering our customers an optimized One Stop Shopping experience for FRIMO Original Spare Parts beginning in 2018. We have examined and adapted our spare parts supply process to offer our customers optimal availability of high-quality spare parts at fair prices. Our service teams in Lotte, Sontra, Freilassing, Hamburg, China, and the USA have put thousands of spare parts to the test, extending across locations for all FRIMO technologies. With the new global spare parts terms, we offer our customers an optimal selection first-hand.
To provide the best possible technical support, we train our specialists around the world to our high standards and specifically to our customers’ needs. Our customers therefore benefit from first-hand, professional technical advice and original spare parts specifically designed and selected for the exact requirements of FRIMO machines. Quality and fitting accuracy are matched exactly to the FRIMO machine in order to minimize costly down times, which are more likely to occur when mixing in non-FRIMO parts.
Maximum availability with consistently high quality, as well as long-term, sustainable production reliability can only be guaranteed through FRIMO Original Spare Parts.
Even when it comes to service, we strive to work according to our principle that every FRIMO solution is optimized for the customer’s individual needs.
Contact for questions and more information:
FRIMO Group GmbH
Tel.: +49 (0) 5404 / 886 - 328
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