Our constant growth in the field of plastics joining has always posed major challenges for our location in Hamburg since its foundation. Now we take a big step forward there.
Making full use of synergies: IMS certification at FRIMO
The FRIMO Group is one of the leading development and system partners of the international automotive industry. Its primary objective is to optimally fulfill the extremely high customer demands prevalent in this sector, which is to be achieved by optimizing the quality of products and services at all levels. In order to guarantee functioning processes and the standard-compliant handling of all business processes and to make them documentable and verifiable for customers and business partners, we have combined the areas of quality, environment, health protection and work safety into an Integrated Management System (IMS).
With the IMS, the FRIMO Group has launched an optimized process capability, which is to be implemented uniformly throughout the entire corporate group as part of a future-oriented and sustainable corporate policy. "An Integrated Management System puts us in a position to make full use of synergies in the higher complexity of our business environment," emphasizes Dr. Christof Bönsch, CEO of FRIMO Group GmbH.
The processes relating to quality, health, work safety, and environment have thus been further optimized in a single ambitious project, and the success of the implementation was confirmed in 2021 by certification. The certificates issued have a validity of three years. The certification confirms FRIMO’s self-concept in its handling of product quality, safety, sustainability, and customer-centered processes. "But we can't rest on our laurels," emphasizes Matthias Stauffer, responsible for management systems and processes at FRIMO GmbH, adding: "For us, the Integrated Management System is also an obligation to continuously reflect on and improve our products and services on a global level.
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Our goal is to maximize customer satisfaction throughout the entire lifetime of our machines. We can only reach this goal if machines are optimally maintained and equipped with FRIMO original spare parts at our customers’ locations.